Then the Financial Ombudsman Service (FOS) may be able to help if you’ve been driven to distraction by a financial firm.
You can take your complaint to the FOS, an independent arbitrator if you have an issue with a financial product, from mortgages to ISAs, and the provider isnвЂ™t playing ball.
The FOS has simply released its information for its quarter that is third to December 2019), addressing not only what number of complaints had been made, but additionally what kinds of products drawn our ire many.
It had been the quarter that is busiest regarding the year up to now, with an overall total of 83,754 brand new complaints вЂ“ around a 3rd (34%) of this complaints had been upheld by the Ombudsman.
Therefore, what exactly are we complaining about?
The PPI saga is not quite over yet
Maybe unsurprisingly, there was clearly a surge in complaints pertaining to PPI between October and December.
As a whole, there were a lot more than 41,000 complaints about that hated item reaching the desk for the FOS, meaning it accounted for pretty much 1 / 2 of the organisationвЂ™s workload.
It is a fairly jump that is considerable the last quarter, whenever there have been simply 24,073 PPI complaints.
Even though the formal deadline for creating a claim for payment for mis-sold PPI passed in August this past year, it does not suggest the saga is fairly over as of this time.
Those that have been kept disappointed with a response that is firmвЂ™s their claim have actually evidently been whining to your FOS within their droves. Read More